Happiness at Work – Who’s Responsible?

It’s human nature to want to be part of something important and to feel relevant and uniquely needed. After years in our careers those desires get sanded down a bit and replaced by confidence, armour and some healthy reality.

In an economy like this, where we have an employers market, there’s less focus on retaining employees, career development, team building, and succession planning… though we’ve seen reports that employee happiness contributes ROI. Well, except for the Digital space.

I ran across this shining example of a new company who is committed to its mission and has created an environment that cannot help but attract committed, high-achieving, positive people.

HealthTap.com, Palo Alto, CA

Sure, they have job descriptions to describe the skills they are looking for, but they also have illustrated clearly WHO they are looking for:

You’re passionate about what you do: Being passionate about everything we do – from coding to creative design to building our physician community – ensures we’re always at our best.

You have a change-the-world-attitude: Everyone likes to talk about changing the world, but we’ve got the special kind of excitement, capability, and dedication to make it happen.

You want to build a great company with us: It’s a lot more exciting to be the one who shapes and builds a truly great company where people love to work than to just hear people talk about how they did it later.

You are adventurous: It’s about the journey, and not just the destination. It’s important to take risks with a fearless spirit, and to embrace successes and failures in the spirit of learning.

And let’s not forget the silly pictures of everyone in casual attire with dogs and babies in the office. In the Bay Area where the market is reversed, where it’s a employees market, and talent jumps from place to place, it’s a completely different paradigm. This company is about the people, about helping people and about passion. But if they have constant role changes, managers who don’t gain consensus, or excessive stress this passion isn’t a guarantee for a happy staff.

It doesn’t come down to money. Research shows that sales, productivity, and accuracy increase when the team is happy. Where is the real stumbling block?

  • Companies still think it costs too much money to make employees happy?
  • They don’t feel responsible for employees happiness?
  • It’s too much effort to implement or measure?
  • They don’t know HOW to make employees happy?
  • Companies think employees should find ways to be happy

I believe it’s the last two. What creates happy employees is not free food or holiday bonuses. Employee engagement is not tangible and takes really understanding the culture you have created and how that culture changes from year to year. The company can only create the environment, the flavor is added by the staff.

Ultimately, in life and in work, we are all responsible for making the most of our lives and work, for our happiness, continued training and succession planning. When you rely on yourself, you make it happen. Discover what you need at work to make you happy. You be the difference.

This entry was posted in Corporate Culture, Management and tagged , , , , by Suzanne Appel. Bookmark the permalink.

About Suzanne Appel

Over 15 years working in Internet Marketing on the client and agency sides creating strategies and managing advertising campaigns, budgets, forecasting leads/sales, website and application development, creative/brand design, promotions and analytics. I have a lot of passion for what I do and am best at working across Internet Marketing disciplines to lead and integrate the company’s multichannel online initiatives. I approach my work with a consulting eye to identify the key success measures and then create strategies to help us arrive there. I'm able to sift through large volumes of information to find the main thesis and direction needed to develop actionable plans. In my role at WellPoint (Anthem), a Fortune 30 company, I oversee several large initiatives developing marketing plans and designing campaigns with a specific focus on lead generation and sales acquisition through online channels. Previously I was leading the online marketing and e-commerce efforts for Qantas Airways North America. Specialties B2B and B2C online marketing, aquisition campaigns, direct marketing, online advertising, promotions, ROI marketing, email, website development, online product launches, campaign planning, loyalty programs, sweepstakes, e-commerce, being busy.

18 thoughts on “Happiness at Work – Who’s Responsible?

  1. Happiness at Work. I was suggested this web site by my cousin. You’re right Thanks! Come see my site. Regards Veronica

  2. Good Morning, I just stopped by to visit your website and thought I’d say I had a great visit.

  3. This article just seems like an appetizer. You could take a bit more time and flesh it out.

  4. Really enjoyed stopping bye and looking around your blog. Your write very well. Thanks so much for the share.

  5. I’m going to bookmark you. Will you email me directly to talk about writing some articles for my HR newsletter? It’s just in Rhode Island but I think it’d be fun.

  6. Please follow this up with more. I think it’s the employer’s responsibility too. How can you be happy if your manager treats you poorly or your ideas are not used. It goes both ways. Thnanks

  7. i found your blog when i was looking for a different sort of information but i was very happy and glad to read through your blog.

  8. your post is really good and informative. i’m surprised that you haven’t gotten many genuine comments. thanks!!!

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